Senior Business Analyst to lead aSalesForce extension (CRM to CXM)

Our client has an immediate requirement for a Senior Business Analyst to lead a SalesForce extension (CRM to CXM) as well as to make recommendations to improve process and optimize system funcationalities. You will be required to: Completely review the current process with the SalesForce application and make recommendations on best practices that can streamline the administration process and optimize the system functionalities. (expereince with similar CRM tools are acceptable) Document the bus…

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