Analyst Service Desk

Analyst Service Desk On behalf of our client, Procom is seeking a Analyst Service Desk for a 6 month contract in Calgary, AB. Analyst Service Desk Job Details Change passwords for client's internal employees Enter data reported by Crew Managers to optimize trains fuel activity Respond to internal client issues specific to IT environment for all break/fix issues Log tickets Follow up on tickets with customers, suppliers and support teams Close tickets Monitor Control-M jobs to mitigate major inc…

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