Front Office Director
The Front Office Director is a key member of the Customer Operations team and is primarily responsible for managing all aspects of customer experience. She/he will also be responsible for building a "Customer Obsessed" culture that is passionately focused on resolving customer inquiries in a timely manner, at first contact. Accountabilities: Defines and clarifies customer care strategy, service standards and processes to all stakeholders; works with internal and external parties to ensure syste…
Reviews about the job Front Office Director in Direct Energy
Do you know the companies Direct Energy?
Please help us by leaving open, honest and constructive reviews about Direct EnergyAdd review
Posted: Wednesday, 21 August 2019 -
Senior Manager writes: The only constant is Change (and not in the good way) You have the opportunity to do real work; the; Read more...