- Visit your local Canada Post store and inform the agent that you are returning equipment to TELUS. Be sure to reference the return ID number PR142924 when you speak with the staff. A prepaid waybill with the TELUS address already printed will be provided to you at no additional expense by Canada Post.
- 1 How long do you have to return Telus equipment?
- 2 What can I do with my Telus modem?
- 3 How do I return a Telus phone?
- 4 Does TELUS use Canada Post?
- 5 Can you get out of a TELUS contract?
- 6 Is Telus modem also a router?
- 7 Can I replace my Telus modem?
- 8 What is Ont Telus?
- 9 What is device return option?
- 10 What is TELUS bring-it-back mean?
- 11 What is the exchange period TELUS?
- 12 Is Telus customer service 24 hours?
How long do you have to return Telus equipment?
If you do not receive your rental equipment within 28 days after canceling your reservation, the equipment replacement fees will be added to your credit card statement. When the equipment is returned, the costs will be reimbursed back to your account.
What can I do with my Telus modem?
You will need to contact Telus, and they will arrange for a pre-paid return box to be sent to you. You will be provided with an itemized list of the equipment that must be returned. Drop the box off to Canada Post and make a note of the tracking number you get. You should photograph the box with the equipment inside before you tape it up for your own reassurance.
How do I return a Telus phone?
Welcoming you back to one of our shops or warehouses The company TELUS will never require you to return your gadget to a particular location. We’ll just send you an email with a shipping label that you can use to drop off at your local post office. They’ll scan it and handle the remainder of the process for you. If you require any more assistance with your return, please call us at 1-866-558-2273 for assistance.
Does TELUS use Canada Post?
TELUS should utilize both services, just like Amazon Prime does, unless the item is coming from outside of Canada, in which case they will use Canada Post, and Walmart uses Loomis and Canada Post, among other services.
Can you get out of a TELUS contract?
Term termination cost if you terminate your service | If you cancel your service term, you will be charged a price for service term termination. The amount is equal to the balance of your device plus a $50 early cancellation fee, whichever is greater. Calculate your Device Balance | When you sign up for a service term with TELUS, you will receive a discount on the cost of your device.
Is Telus modem also a router?
You have a TELUS modem that is a single device that includes a router as well as a modem. They work together to link your house to the Internet and to send a signal to all of the gadgets in your home that use the Internet.
Can I replace my Telus modem?
“Because Optik TV is not included, you can use a different router than the T3200M that was provided with your computer. The multicast signal utilized by Optik is not supported by the vast majority of third-party routers.”
What is Ont Telus?
Optical Network Terminal (ONT)* to be restarted if you have a home phone. An optical network terminal (ONT) is a device that talks directly with an internet service provider (ISP) in order to obtain a fibre-optic internet connection in your home or workplace.
What is device return option?
When you signed up for Bell Mobility’s Device Return Option (DRO) program, you indicated that you were interested in returning your smartphone (formerly Pay Less Upfront). According to the program, once your term has expired, you can choose to retain your smartphone or return it in excellent functioning condition to a Bell retailer.
What is TELUS bring-it-back mean?
Choosing the Device Return Option (DRO) program when activating your smartphone with Bell Mobility was a wise move (formerly Pay Less Upfront). Upon completion of your term, you will have the option of keeping your smartphone or returning it in excellent functioning condition to any Bell retail location.
What is the exchange period TELUS?
If we decide that your gadget is faulty within the first 15 days of its purchase, TELUS will repair the item at no cost to the customer. Depending on your warranty coverage and the physical condition of your equipment, TELUS will either repair or replace your device after the 15-day period has expired.
Is Telus customer service 24 hours?
Support is available 24 hours a day, seven days a week. TELUS Assist is there to assist you whenever you require it, from any location at any time.